Terms of Service

Muloo Signals helps HubSpot-using teams research prospects, draft personalised outreach, manage a human-approved task queue, and sync qualified leads to HubSpot. The service prepares research and drafts; you review, edit, approve and send outreach yourself.

You agree to use the service lawfully and in line with the terms of any third-party platform you interact with (including LinkedIn and HubSpot). You must not use the service to send spam, to automate connection requests or messages on LinkedIn, or to circumvent any platform's terms. The human-in-the-loop send step is a core requirement, not an option.

You are responsible for ensuring you have the right to upload prospect data and to connect your HubSpot portal. You grant us the limited rights needed to process that data to provide the service, as described in our Privacy Policy and DPA.

Paid plans are billed monthly or annually in advance per the pricing on our site. Free trials convert to paid unless cancelled. Monthly plans cancel at the end of the current period; annual plans run to term. Fees are non-refundable except where required by law.

We aim for high availability but do not guarantee uninterrupted service. We may modify or discontinue features with reasonable notice for material changes.

We retain all rights in the service and its software. You retain all rights in your data. AI-generated drafts are provided for your use; you are responsible for reviewing them before sending.

The service is provided “as is”. To the maximum extent permitted by law, Muloo is not liable for indirect or consequential damages, and our aggregate liability is limited to the fees you paid in the 12 months before the claim.

You may cancel at any time. We may suspend or terminate accounts that breach these Terms. On termination we delete or return your data per the Privacy Policy and DPA.

Questions about these Terms: legal@muloo.co.